Free tax, legal and counselling helplines
We offer all workers, whether employed or self-employed, an opportunity to seek professional help through a legal, tax and counselling helpline. This is a free service offered through our insurance partners, that anyone can use.
Counselling Service Helpline - 0117 934 0105
This is a “CareFirst" personal counselling service for "Support in the Moment" help. This will typically be up to 50 minutes to assist with anxiety, bereavement or loss for example. Should you require further support, they may schedule up to 6 sessions of counselling.
Legal & Tax Helpline - 0845 300 1899
Should you wish to request legal advice, you can use this service for free.
Dial the number and choose option 1 for legal advice. Then choose either option 1 (new legal advice) or 2 (existing legal advice) and you'll be connected to a call handler. You should state that you have access to a policy that provides legal advice through this helpline and you are not making a claim - you should then be able to access this free advice. Should you have any issues though, feel free to contact us.
Should you wish to request the tax helpline for free advice, then dial the same number.
Choose option 1 and then option 3 (tax advice) and you'll be connected to a call handler. They may take your details before arranging a call back/appointment from an appropriate individual.
Counselling Service Helpline - 0117 934 0105
This is a “CareFirst" personal counselling service for "Support in the Moment" help. This will typically be up to 50 minutes to assist with anxiety, bereavement or loss for example. Should you require further support, they may schedule up to 6 sessions of counselling.
Legal & Tax Helpline - 0845 300 1899
Should you wish to request legal advice, you can use this service for free.
Dial the number and choose option 1 for legal advice. Then choose either option 1 (new legal advice) or 2 (existing legal advice) and you'll be connected to a call handler. You should state that you have access to a policy that provides legal advice through this helpline and you are not making a claim - you should then be able to access this free advice. Should you have any issues though, feel free to contact us.
Should you wish to request the tax helpline for free advice, then dial the same number.
Choose option 1 and then option 3 (tax advice) and you'll be connected to a call handler. They may take your details before arranging a call back/appointment from an appropriate individual.
Updated on: 07/06/2024
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